Customer Terms and Conditions
Effective date: January 1, 2019
If you wish to book (“Booking”) a tour (“Tour”) with a tour operator (“Tour Operator”) using Special Pursuit Unipessoal Lda (“SP”) then you (“the Customer”) agree that the following terms and conditions shall apply:
By using the website www.specialpursuit.pt, you agree to be legally bound by the following Terms and Conditions, which will take effect immediately. If you do not agree to be legally bound by the following Terms and Conditions, please do not access and / or use the specialpursuit.com website. In all cases, the person making the reservation will be deemed to have accepted these Terms and Conditions on behalf of all other persons named on the reservation who will participate in the booked tour (s).
The website www.specialpursuit.pt through the available information aims to publish the most accurate and up-to-date information possible on the costs, dates and times of the tours listed, as well as the contractual terms and conditions. However, there is the proviso that the information referred to may be subject to change. In this case, Special Pursuit guarantees that it will make every effort to update the information, as soon as possible, as they occur.
The following points define the terms and conditions to be applied in the provision of services with Special Pursuit, either after booking a tour, package tours or circuit. Any changes to these terms and conditions shall be agreed upon between Special Pursuit and the “customer” prior to making their reservation.
Accuracy of Information and Limitation of Liability
Special Pursuit shall not be liable to Customer (or any other person) for any act or omission on the part of Customer or other Tour Operator or Tour Operator in the contracted activities, as well as any fault, any accident, loss or damage, outside the context of the Special Pursuit, which You or any other person may suffer as a result of the Tour or contracted service.
Customer agrees that Special Pursuit’s liability to Customer is limited to the services performed by Special Pursuit, which provides Customer, Tour, Transfer, Excursion or similar service.
A Special Pursuit
Special Pursuit is an agent of tourist animation with headquarters in Arruda dos Vinhos (authorization of Tourism of Portugal RNAAT ID: 1830/2017), having defined as scope of performance, specialized services of road transport, with driver, having the option to be accompanied by a guide, in Private Tours, Transfers, or customized tours with a high level of quality and historical content.
Service Type Specification
Always with the objective of providing excellent customer service we carry out daily transportation services, with prior scheduling of transfers, private tours, private tours, or according to the itinerary desired and agreed with the client.
These services can last for several days, providing the Special Pursuit, transportation and a personal guide service (not including accommodation) throughout the territory of mainland Portugal.
Conditions of service provision
The Customer agrees to comply with all terms, conditions and instructions provided by Special Pursuit in relation to the services and conditions agreed upon, such as matters relating to the conduct of the Tour, safety, use of equipment, accessories, etc.
Payment of Services
The Customer acknowledges and agrees with the amount to be paid will be charged by Special Pursuit and upon prior agreement and may be subject to change. Special Pursuit can at no time guarantee the prices charged by the various partners during the tours presented, and their purchase is optional.
In case the client chooses to change or cancel a reservation, already made, it will respect the cancellation policy or change in force in Special Pursuit, which may include the payment of a cancellation or change fee.
In addition to the above, Customer agrees to comply with the cancellation policies set forth in Clause 7 Cancellations, Amendments and Refunds.
Age and customer identity
Special Pursuit will not accept any reservations, for persons under 18 years of age.
Estimated Duration of Services
The duration of the provision of transport services, in its variants, as stated above, is variable and according to the specificity of the service contracted with the customer.
Pre-agreed with the customer, the tour starts at pick-up time and ends at the time of drop-off at the place established with the customer.
The expected duration will be agreed in advance with the client will always be dependent on the surrounding conditions encountered during the service delivery.
Pick-Up and Drop-Off
The pick-up location may be distinct from the Drop-Off location, provided it is agreed with the Special Pursuit.
The transportation to be used will depend on the number of occupants hired for each service, which can be either light trucks mercedes or Vana with capacity up to 9 people.
In the configuration of the various Tours, the local or regional context, where it is inserted, and in some cases, due to responsibilities or reasons other than the Special Pursuit, have been taken into account, certain places or monuments are closed without prior notice.
Prices, Reservations and Payments
The prices quoted are expressed in € (Euros) and include all taxes legally required.
The budgeted prices are valid only for the number of adult and minor passengers (<18 years) indicated by the customer. Changes to the number of passengers indicated may change the amount budgeted.
The value indicated in the proposals has a validity of 10 days, unless otherwise stated.
In the provision of private transportation services with driver, prices include pick-up and drop-off at the agreed place, as well as all services referred to as included.
The value of admission tickets to monuments / museums, boat trips, ballooning, horse riding, gastronomic and wine tourism are excluded unless expressly indicated.
Reservations must be made through the website www.specialpursuit.pt, and in some situations can be done by e-mail through email@example.com, and should be done as soon as possible.
In order to guarantee your reservation, you may be asked to deposit 40% of the total final value.